Terms of Service

Welcome to NTL TECHNOLOGIES, LLC. These Terms of Service govern your use of our website, applications, products, and services. By accessing or using our Services, you agree to follow these Terms, designed to ensure a safe, reliable, and enjoyable experience for all users.

Fair & Transparent
Legally Compliant
User Focused

Effective Date: March 12, 2025

1. Acceptance of Terms

Using any part of our Services means you have read, understood, and agreed to these Terms, along with any additional guidelines, policies, or rules posted within the Services, including our Privacy Policy. If these Terms do not suit you, please refrain from using the Services.

Universal Agreement

Your continued use signifies your full acceptance of these Terms and any updates made to them over time.

Entity Representation

If you are using the Services on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.

Questions Welcome

We encourage you to contact our support team with any questions before proceeding if you are unsure about any part of these Terms.

2. Use of Services

The Services cover a range of offerings from NTL TECHNOLOGIES, LLC, such as IT solutions, applications, business tools, and technology components designed to enhance your productivity and experience. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services.

Lawful Use Only

Use the Services only for lawful purposes and in accordance with their intended functionality.

Rights Protection

Do not use the Services to violate any laws, regulations, or third-party rights, including intellectual property, privacy, or contractual rights.

Registration Requirements

Some features may require registration, account creation, or additional agreements to access, which may include separate terms that you must also follow.

Security Compliance

Do not attempt to gain unauthorized access to any part of the Services, including other users' accounts, systems, or networks connected to the Services.

Export Compliance

You are responsible for ensuring that your use of the Services complies with all applicable export control laws and regulations.

3. User Obligations

As a user of our Services, you play a critical role in maintaining a safe and respectful environment. You agree to the following obligations to ensure the integrity and security of the Services for yourself and others.

Accurate Information

Provide accurate, complete, and up-to-date information when using the Services, including during registration or when submitting feedback.

Account Security

Maintain the confidentiality of your account credentials, including usernames and passwords, and notify us immediately if you suspect any unauthorized use.

No Harmful Activities

Refrain from engaging in any activity that could harm the Services, such as distributing malware, attempting to hack, or exploiting vulnerabilities.

Intellectual Property Respect

Do not copy, modify, reverse-engineer, decompile, disassemble, or distribute any part of the Services without our explicit written permission.

Legal Compliance

Comply with all applicable local, national, and international laws, regulations, and industry standards while using the Services.

System Security

Ensure that any devices or systems you use to access the Services are secure and free from harmful software that could compromise the safety of the Services.

4. User Content and Conduct

Our Services may allow you to submit, upload, or share content such as reviews, feedback, comments, or other materials, collectively referred to as User Content. We value your contributions and strive to create a respectful and inclusive community for all users.

Content Responsibility

You are solely responsible for the User Content you submit, and it must not be unlawful, offensive, defamatory, obscene, or infringe on the rights of others.

Community Standards

Do not engage in conduct that disrupts the Services, such as spamming, trolling, or harassing other users, or that otherwise violates community standards or applicable laws.

Content Moderation

We reserve the right to review, monitor, and remove any User Content that violates these Terms or is deemed inappropriate, at our sole discretion, without prior notice.

Content License

By submitting User Content, you grant NTL TECHNOLOGIES, LLC a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, distribute, and display such content.

Rights Warranty

You represent and warrant that you have the necessary rights to submit your User Content and that it does not violate any third-party rights or applicable laws.

5. Intellectual Property Rights

All content, software, designs, trademarks, logos, and other materials within the Services are the property of NTL TECHNOLOGIES, LLC or its licensors. These materials are protected by copyright, trademark, patent, trade secret, and other intellectual property laws worldwide.

Protected Materials

You are not permitted to use, reproduce, distribute, modify, or create derivative works of our intellectual property without explicit written consent from NTL TECHNOLOGIES, LLC.

Feedback License

Any content you provide, such as feedback, suggestions, or reviews, grants us a worldwide, royalty-free, non-exclusive, perpetual, and irrevocable license to use and incorporate it into our Services.

Content Ownership

You retain ownership of your content but must ensure that it does not infringe on the intellectual property, privacy, or other rights of third parties.

Infringement Reporting

If you believe that any content within the Services infringes on your intellectual property rights, please contact our support team immediately with details.

6. Third Party Services

Our Services may integrate with or link to third-party services, platforms, or content, such as payment processors, cloud storage providers, or social media platforms, to enhance your experience. These third-party services are not under our control, and your use of them is subject to their respective terms and policies.

No Responsibility

We are not responsible for the availability, accuracy, reliability, or legality of third-party services, platforms, or content, nor for any issues arising from your use of them.

Independent Terms

You acknowledge that third-party services may have their own terms of service, privacy policies, and practices, which you must review and comply with independently of these Terms.

Potential Compensation

We may receive compensation or benefits from third-party providers for integrating their services, but this does not affect your experience or obligations under these Terms.

Service Changes

If a third-party service becomes unavailable or is removed from our Services, we are not obligated to provide a replacement or compensation for any resulting inconvenience.

7. Disclaimers

The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation.

Service Reliability

We do not guarantee that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components, though we take reasonable measures to protect against such issues.

Third-Party Disclaimer

We are not liable for any third-party services, platforms, or content linked to or integrated with our Services, including their accuracy, reliability, or availability.

User Risk

You use the Services at your own risk, and you are solely responsible for any consequences, including damage to your systems or loss of data, that may result from your use.

No Guarantees

We do not warrant that the Services will meet your specific requirements or expectations, and we are not responsible for any decisions you make based on your use of the Services.

8. Limitation of Liability

To the fullest extent permitted by applicable law, NTL TECHNOLOGIES, LLC, its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.

Damage Limitations

This includes, but is not limited to, damages for loss of profits, data, goodwill, or business opportunities, regardless of the legal theory under which the claim is brought.

Maximum Liability

Our total liability, if any, for any claims arising under these Terms or your use of the Services will not exceed the amount you paid for the specific Service giving rise to the claim in the twelve months preceding the claim.

Broad Application

This limitation applies regardless of the legal theory under which the claim is brought, whether in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you, and you may have additional rights.

9. Indemnification

You agree to indemnify, defend, and hold harmless NTL TECHNOLOGIES, LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services.

Scope of Coverage

This indemnification obligation includes claims related to intellectual property infringement, privacy violations, or unlawful conduct resulting from your use of the Services.

Defense Rights

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in defending such claims.

Survival

Your obligation to indemnify us survives the termination of these Terms and your use of the Services.

10. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without notice, for any reason, including but not limited to your violation of these Terms, fraudulent activity, or conduct that may harm other users or the integrity of the Services.

License Termination

Upon termination, your license to use the Services will cease immediately, and you must discontinue all use of the Services, including deleting any software or materials obtained through the Services.

Voluntary Termination

You may choose to stop using the Services at any time by discontinuing access and, if applicable, deleting your account through the provided settings or by contacting our support team.

Surviving Provisions

Provisions of these Terms that, by their nature, should survive termination will continue to apply, including those related to intellectual property rights, disclaimers, limitation of liability, and indemnification.

No Refunds

We are not obligated to refund any fees or payments made for the Services upon termination, unless required by applicable law.

11. Changes to the Terms

We may update these Terms periodically to reflect changes in the Services, legal or regulatory requirements, or our business practices. Updated Terms will be posted on this page, and significant changes may be communicated through the Services or via email notification, where feasible.

Acceptance by Use

Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the new Terms, so we encourage you to review them periodically.

Disagreement Option

If you do not agree with the updated Terms, you should discontinue using the Services before the changes take effect, which will typically be specified as at least 30 days from the date of posting.

Version Archive

We will maintain an archive of previous versions of these Terms for your reference, accessible upon request, to ensure transparency in our updates.

12. Governing Law and Dispute Resolution

These Terms and your use of the Services are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict of law principles.

Good Faith Negotiations

Any disputes arising out of or relating to these Terms or the Services will be resolved through good-faith negotiations between the parties as a first step.

Arbitration Process

If a dispute cannot be resolved through negotiation within 30 days, it will be submitted to binding arbitration in Ho Chi Minh City, Vietnam, under the rules of the Vietnam International Arbitration Centre (VIAC).

Injunctive Relief

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

Waiver of Rights

You agree to waive any right to a jury trial or to participate in a class action lawsuit against NTL TECHNOLOGIES, LLC in connection with these Terms or the Services.

13. Severability and Waiver

The provisions of these Terms are intended to be severable and enforceable to the fullest extent permitted by law.

Invalid Provisions

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.

Enforcement Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision unless expressly acknowledged and agreed to by us in writing.

No Blanket Waiver

No waiver of any breach of these Terms will be deemed a waiver of any subsequent or different breach, and no waiver will affect our ability to enforce these Terms in the future.

14. Contact Us

Have questions, concerns, or feedback about these Terms or your experience with our Services? We are here to assist you and ensure your experience with NTL TECHNOLOGIES, LLC is exceptional. Please feel free to reach out to our support team.

Email Support

[email protected]

Response Time

We aim to provide timely, transparent, and helpful responses to all inquiries, typically within 48 hours during business days. Your satisfaction is our priority, and we look forward to assisting you.

Terms Summary

Our Terms of Service are designed to create a fair, secure, and transparent environment for all users of our IT solutions, applications, and technology services. By using our Services, you agree to these terms which protect both your rights and ours while fostering innovation and trust.

Fair Terms User Rights Protection Global Compliance
Legal Clarity

Clear and comprehensive terms for all users