Terms of Service

Welcome to NTL TECHNOLOGIES, LLC. These Terms of Service govern your use of our website, applications, products, and services, collectively known as the Services. By accessing or using the Services, you agree to follow these Terms, which are designed to ensure a safe, reliable, and enjoyable experience for all users. We are committed to providing you with innovative IT solutions, business tools, and technology components that meet your needs while maintaining the highest standards of integrity and transparency. At NTL TECHNOLOGIES, LLC, we strive to create a seamless and user-friendly environment for you to explore and utilize our Services. These Terms outline your rights and responsibilities, as well as our obligations to you, ensuring a mutually beneficial relationship. Please take a moment to review these Terms carefully. For additional information, you may refer to our FAQ.

Effective Date: March 12, 2025

1. Acceptance of Terms

Using any part of our Services means you have read, understood, and agreed to these Terms, along with any additional guidelines, policies, or rules posted within the Services, including our Privacy Policy. If these Terms do not suit you, please refrain from using the Services. Your continued use signifies your full acceptance of these Terms and any updates made to them over time.

These Terms apply to everyone, whether you are an individual, a business, or an organization, and whether you use the Services for personal, testing, or commercial purposes. If you are using the Services on behalf of an entity, you represent that you have the authority to bind that entity to these Terms. We encourage you to contact our support team with any questions before proceeding if you are unsure about any part of these Terms.

2. Use of Services

The Services cover a range of offerings from NTL TECHNOLOGIES, LLC, such as IT solutions, applications, business tools, and technology components designed to enhance your productivity and experience. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for their intended purposes, provided you adhere to these Terms. For more details on our offerings, visit our FAQ.

We aim to provide a secure and efficient platform for you to leverage our technology. However, your use of the Services must align with the following principles to ensure a positive experience for all users.

  • Use the Services only for lawful purposes and in accordance with their intended functionality.
  • Do not use the Services to violate any laws, regulations, or third-party rights, including intellectual property, privacy, or contractual rights as outlined in our Privacy Policy.
  • Some features may require registration, account creation, or additional agreements to access, which may include separate terms that you must also follow.
  • Do not attempt to gain unauthorized access to any part of the Services, including other users' accounts, systems, or networks connected to the Services.
  • You are responsible for ensuring that your use of the Services complies with all applicable export control laws and regulations.

3. User Obligations

As a user of our Services, you play a critical role in maintaining a safe and respectful environment. You agree to the following obligations to ensure the integrity and security of the Services for yourself and others. For assistance, please contact our support team.

  • Provide accurate, complete, and up-to-date information when using the Services, including during registration or when submitting feedback.
  • Maintain the confidentiality of your account credentials, including usernames and passwords, and notify us immediately if you suspect any unauthorized use of your account.
  • Refrain from engaging in any activity that could harm the Services, such as distributing malware, attempting to hack, or exploiting vulnerabilities in the Services.
  • Do not copy, modify, reverse-engineer, decompile, disassemble, or distribute any part of the Services, including software, code, or content, without our explicit written permission.
  • Comply with all applicable local, national, and international laws, regulations, and industry standards while using the Services, including those related to data protection and privacy as detailed in our Privacy Policy.
  • Ensure that any devices or systems you use to access the Services are secure and free from harmful software that could compromise the safety of the Services or other users.

Failure to meet these obligations may result in the suspension or termination of your access to the Services, as well as potential legal consequences. We are committed to working with you to resolve any issues and encourage you to reach out to our support team if you need assistance in meeting these requirements.

4. User Content and Conduct

Our Services may allow you to submit, upload, or share content such as reviews, feedback, comments, or other materials, collectively referred to as User Content. We value your contributions and strive to create a respectful and inclusive community for all users.

  • You are solely responsible for the User Content you submit, and it must not be unlawful, offensive, defamatory, obscene, or infringe on the rights of others, including intellectual property or privacy rights.
  • Do not engage in conduct that disrupts the Services, such as spamming, trolling, or harassing other users, or that otherwise violates community standards or applicable laws.
  • We reserve the right to review, monitor, and remove any User Content that violates these Terms or is deemed inappropriate, at our sole discretion, without prior notice.
  • By submitting User Content, you grant NTL TECHNOLOGIES, LLC a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, distribute, and display such content in connection with the Services.
  • You represent and warrant that you have the necessary rights to submit your User Content and that it does not violate any third-party rights or applicable laws.

We encourage you to engage respectfully and constructively within our community. If you encounter any inappropriate content or behavior, please report it to our support team so we can take appropriate action to maintain a positive environment.

5. Intellectual Property Rights

All content, software, designs, trademarks, logos, and other materials within the Services are the property of NTL TECHNOLOGIES, LLC or its licensors. These materials are protected by copyright, trademark, patent, trade secret, and other intellectual property laws worldwide.

  • You are not permitted to use, reproduce, distribute, modify, or create derivative works of our intellectual property without explicit written consent from NTL TECHNOLOGIES, LLC, except as expressly permitted under these Terms.
  • Any content you provide, such as feedback, suggestions, or reviews, grants us a worldwide, royalty-free, non-exclusive, perpetual, and irrevocable license to use, modify, reproduce, distribute, and incorporate it into our Services, products, or marketing materials without any obligation to compensate you.
  • You retain ownership of your content but must ensure that it does not infringe on the intellectual property, privacy, or other rights of third parties, and you agree to indemnify us for any claims arising from your content.
  • If you believe that any content within the Services infringes on your intellectual property rights, please contact our support team immediately with details so we can investigate and address the issue promptly.

We take intellectual property rights seriously and are committed to protecting both our own assets and those of our users. We encourage you to respect the intellectual property of others while using our Services. For further details, see our FAQ.

6. Third Party Services

Our Services may integrate with or link to third-party services, platforms, or content, such as payment processors, cloud storage providers, or social media platforms, to enhance your experience. These third-party services are not under our control, and your use of them is subject to their respective terms and policies.

  • We are not responsible for the availability, accuracy, reliability, or legality of third-party services, platforms, or content, nor for any issues arising from your use of them.
  • You acknowledge that third-party services may have their own terms of service, privacy policies, and practices, which you must review and comply with independently of these Terms.
  • We may receive compensation or benefits from third-party providers for integrating their services, but this does not affect your experience or obligations under these Terms.
  • If a third-party service becomes unavailable or is removed from our Services, we are not obligated to provide a replacement or compensation for any resulting inconvenience.

We strive to partner with reputable third parties to enhance the functionality of our Services, but we encourage you to exercise caution and review the terms of any third-party services you use in conjunction with ours. For more information, check our FAQ.

7. Disclaimers

The Services are provided on an as is and as available basis, without warranties of any kind, whether express, implied, or statutory. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation.

  • We do not guarantee that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components, though we take reasonable measures to protect against such issues.
  • We are not liable for any third-party services, platforms, or content linked to or integrated with our Services, including their accuracy, reliability, or availability.
  • You use the Services at your own risk, and you are solely responsible for any consequences, including damage to your systems or loss of data, that may result from your use.
  • We do not warrant that the Services will meet your specific requirements or expectations, and we are not responsible for any decisions you make based on your use of the Services.

While we strive to deliver a high-quality experience, we cannot guarantee perfection in all circumstances. We appreciate your understanding and encourage you to reach out to our support team if you encounter any issues so we can assist you promptly. For additional details, see our FAQ.

8. Limitation of Liability

To the fullest extent permitted by applicable law, NTL TECHNOLOGIES, LLC, its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services. This includes, but is not limited to, damages for loss of profits, data, goodwill, or business opportunities.

  • Our total liability, if any, for any claims arising under these Terms or your use of the Services will not exceed the amount you paid for the specific Service giving rise to the claim, if any, in the twelve months preceding the claim.
  • This limitation applies regardless of the legal theory under which the claim is brought, whether in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
  • Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you, and you may have additional rights.

We are committed to providing a reliable and secure platform, but we must limit our liability to ensure the sustainability of our Services. We appreciate your understanding of these limitations and encourage you to contact our support team if you have concerns.

9. Indemnification

You agree to indemnify, defend, and hold harmless NTL TECHNOLOGIES, LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services, your violation of these Terms, or your infringement of any third-party rights.

  • This indemnification obligation includes claims related to intellectual property infringement, privacy violations, or unlawful conduct resulting from your use of the Services.
  • We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in defending such claims.
  • Your obligation to indemnify us survives the termination of these Terms and your use of the Services.

By agreeing to indemnify us, you help ensure that we can continue to provide our Services without undue legal or financial burden. We appreciate your cooperation in maintaining a lawful and respectful environment. For questions, reach out to our support team.

10. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without notice, for any reason, including but not limited to your violation of these Terms, fraudulent activity, or conduct that may harm other users or the integrity of the Services.

  • Upon termination, your license to use the Services will cease immediately, and you must discontinue all use of the Services, including deleting any software or materials obtained through the Services, unless otherwise permitted by law.
  • You may choose to stop using the Services at any time by discontinuing access and, if applicable, deleting your account through the provided settings or by contacting our support team.
  • Provisions of these Terms that, by their nature, should survive termination will continue to apply, including those related to intellectual property rights, disclaimers, limitation of liability, indemnification, and governing law.
  • We are not obligated to refund any fees or payments made for the Services upon termination, unless required by applicable law.

We value your participation in our Services and aim to resolve any issues amicably. If your access is suspended or terminated, we encourage you to contact our support team to discuss the matter and explore potential resolutions.

11. Changes to the Terms

We may update these Terms periodically to reflect changes in the Services, legal or regulatory requirements, or our business practices. Updated Terms will be posted on this page, and significant changes may be communicated through the Services or via email notification, where feasible.

  • Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the new Terms, so we encourage you to review them periodically.
  • If you do not agree with the updated Terms, you should discontinue using the Services before the changes take effect, which will typically be specified as at least 30 days from the date of posting, unless immediate changes are required by law.
  • We will maintain an archive of previous versions of these Terms for your reference, accessible upon request, to ensure transparency in our updates.

We are committed to keeping you informed about changes that may affect your use of the Services. Your feedback on these Terms is always welcome, as it helps us improve our policies and practices. For additional information, see our FAQ.

12. Governing Law and Dispute Resolution

These Terms and your use of the Services are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict of law principles.

  • Any disputes arising out of or relating to these Terms or the Services will be resolved through good-faith negotiations between the parties as a first step.
  • If a dispute cannot be resolved through negotiation within 30 days, it will be submitted to binding arbitration in Ho Chi Minh City, Vietnam, under the rules of the Vietnam International Arbitration Centre (VIAC).
  • Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
  • You agree to waive any right to a jury trial or to participate in a class action lawsuit against NTL TECHNOLOGIES, LLC in connection with these Terms or the Services.

We aim to resolve disputes fairly and efficiently, prioritizing open communication and mutual understanding. If a dispute arises, we encourage you to reach out to our support team first so we can work together toward a resolution.

13. Severability and Waiver

The provisions of these Terms are intended to be severable and enforceable to the fullest extent permitted by law.

  • If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.
  • Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision unless expressly acknowledged and agreed to by us in writing.
  • No waiver of any breach of these Terms will be deemed a waiver of any subsequent or different breach, and no waiver will affect our ability to enforce these Terms in the future.

These provisions ensure that our Terms remain effective and fair, even in the face of unforeseen legal challenges. We are committed to applying these Terms consistently and transparently. For more details, consult our FAQ.

14. Reach Out

Have questions, concerns, or feedback about these Terms or your experience with our Services? We are here to assist you and ensure your experience with NTL TECHNOLOGIES, LLC is exceptional. Please feel free to reach out to our support team using the email method below:

We value your input and are dedicated to improving our Services and these Terms based on your feedback. Our support team aims to provide timely, transparent, and helpful responses to all inquiries, typically within 48 hours during business days. Your satisfaction is our priority, and we look forward to assisting you. For additional resources, visit our FAQ.